Terms of service

Website use | Online purchases | Customer responsibilities

Purpose and acceptance

This website provides information about our merchandise and enables visitors to make purchases online. These Terms of Service explain the conditions that apply when you browse, create an account, submit an order or otherwise interact with the store. Please read them together with the privacy, shipping and returns policies published on the website. If you do not agree with these terms, do not use the website.

Using the website responsibly

You agree to use the store in a lawful manner and to avoid activity that could compromise its security, disrupt its operation or interfere with other customers. Attempts to gain unauthorized access, introduce harmful software, impersonate others, harvest personal information or use site materials for unauthorized commercial purposes are prohibited. We may restrict access where necessary to address misuse, subject to applicable law.

Accounts and customer details

Certain features may require an account or customer details. Information submitted for purchases or account management must be accurate and updated when it changes. Keep any login credentials confidential and notify us if you suspect unauthorized access. Customers must be legally able to enter into a purchase agreement or use the site with any consent required by applicable law.

Product information and availability

We aim to display useful product photographs, descriptions, specifications and availability details. Device screens, lighting and production variations can affect how items appear. Information may be corrected or revised when needed, and merchandise may become unavailable without advance notice. Product-related rights provided by applicable consumer law are not limited by this section.

Placing and confirming orders

Submitting an order is a request to buy the selected products. We may review orders for availability, payment authorization, suspected fraud or errors before accepting them. If an order cannot be fulfilled or needs correction, we will attempt to contact you through the details supplied at checkout and arrange an appropriate resolution, including a refund where payment has been collected. Please verify quantities, delivery details and product choices before completing checkout.

Pricing, promotions and payment

The amount payable is shown at checkout, including applicable charges presented before purchase. Product prices and special offers may change for future orders. Any promotional terms displayed with an offer also apply. You must use a payment method you are authorized to use and provide complete billing information. If a published price or promotion contains a genuine mistake, we will contact you about the available options rather than silently change an accepted order.

Fulfilment, shipping and delivery

Orders are prepared and delivered according to the Shipping Policy displayed on the website. Estimated transit dates are not guaranteed arrival dates. Delivery may be affected by carrier operations, customs procedures, weather and circumstances outside reasonable control. Any applicable consumer rights relating to late or missing deliveries remain in effect.

Returns, exchanges and refunds

Our Returns and Refunds Policy explains eligibility, deadlines, return instructions and refund handling. Contact customer service before sending any item back so we can provide the appropriate instructions. This section does not override statutory cancellation, return or product-quality rights that may apply to your purchase.

Website materials and ownership

Unless otherwise indicated, the store’s original text, layout, visual assets and other website materials belong to the business or their respective rights holders. You may view and use the website for normal personal shopping. Republishing, reselling or commercially exploiting protected content without permission is not permitted, except where law allows.

Outside services and website links

Some functions, payment services or linked pages may be provided by independent parties. Their own terms and privacy notices may apply when you use those services. We do not control third-party websites and encourage you to review their information before interacting with them. Nothing here excludes responsibilities that cannot legally be excluded.

Reviews and customer submissions

If you provide a review or other content for public display, you confirm that you have the right to share it and that it is not misleading, unlawful or infringing. You allow us a non-exclusive permission to display and reasonably format submitted content in connection with operating the website. We may remove content that violates these rules or applicable law.

Privacy and personal data

Information used to process orders, manage accounts and answer enquiries is handled as described in our Privacy Policy. That document should be consulted for details about data processing, recipients and customer privacy rights.

Accuracy and service changes

We may correct typographical mistakes, update product information, improve site functionality or modify these terms as our operations evolve. Where legally required, we will provide notice of material updates. Changes will not retroactively remove rights already accrued under applicable law.

Warranties and liability

We strive to provide an accessible, secure and reliable shopping experience, but cannot promise that every website feature will always operate without interruption. To the extent permitted by law, we are not responsible for losses arising solely from factors outside our reasonable control. Nothing in these terms excludes or limits liability, warranties or remedies that cannot legally be excluded or limited, including mandatory consumer protections.

Validity and dispute handling

If a provision of these terms is found unenforceable, the remaining provisions will continue to apply where legally possible. Any dispute will be addressed under the laws and procedures applicable to the transaction and the parties; this document does not impose an unverified exclusive court or arbitration location. Contact us first so we can try to resolve concerns promptly.

Customer service contacts

For order questions, policy clarification or customer support, use the contact information below.